body{background: #fff;}


/* 公共子集 */
.y_common_fbox{width:100%;max-width: 7.5rem;margin: 0 auto;    }
.y_common_zbox{width: 100%;padding: 0 0.15rem;margin: 0 auto;}
.y_common_flex{ display: flex;  display: -webkit-flex;display: -ms-flexbox;}
/* 公用标题样式 */
.y_common_title{text-align: center;font-size:0.36rem;padding-top: 0.66rem;color: #010101;}
.y_common_title_sm{text-align: center;font-size:0.22rem ;padding-top: 0.1rem;margin-bottom: 0.4rem;color: #999999;}


/* 返回 */
.y_csxq_back {background-color: #fff;margin-bottom: 0.02rem;}
.y_csxq_back .y_common_zbox{ justify-content: start;align-items: center;height: 0.88rem;}
.y_csxq_back .y_back {width:1rem;display:inline-block;}
.y_csxq_back .y_back>*{vertical-align: middle;}
.y_csxq_back .y_back img{width: 0.17rem;height: 0.31rem;margin-right: 0.1rem;}
.y_csxq_back .y_back span{font-size: 0.3rem;color: #E63429;}
.y_csxq_back .y_csname {width: calc(100% - 1.8rem);text-align: center;white-space: nowrap;}
.y_csxq_back .y_csname span{font-size: 0.34rem;color: #222222;display: inline-block;vertical-align: middle;}
.y_csxq_back .y_csname .y_txt{max-width: 3rem;white-space: nowrap;overflow: hidden;text-overflow: ellipsis;}
.y_csxq_back .y_csname .y_txt2{width: 1.32rem;}


/* 投诉帮扶中心 */
.y_tsb_banner{background: #E63429;height:4.5rem;}
.y_tsb_banner .y_common_zbox{text-align: center;padding-top: 0.75rem;}
.y_tsb_banner .y_common_zbox>h1{font-size:0.7rem;line-height: 1rem;font-weight: bold;color: #fff;position: relative;left: -2rem;opacity: 0;}
.y_tsb_banner .y_common_zbox>p{font-size: 0.3rem;line-height: 1rem;color: #fff;position: relative;left: -2rem;opacity: 0;}
.y_tsb_banner .y_tsb_banner_btn{text-align: center;margin: 0 auto;margin-top: 0.5rem;}
.y_tsb_banner .y_tsb_banner_btn>p {font-size: 0.24rem;color: #fff;width: 1.82rem;height: 0.54rem;border-radius:0.5rem;text-align: center;line-height:0.52rem;border: 0.01rem solid #000;display: inline-block;}
.y_tsb_banner .y_tsb_banner_btn .y_tsb_ban_gocom{margin-right: 0.6rem;background: #e63429;border-color: #e63429;cursor: pointer;}
.y_tsb_banner .y_tsb_banner_btn .y_tsb_ban_mycom{background: #fff;border-color: #fff;color: #000;}
.y_tsb_banner .y_tsb_banner_btn .y_tsb_ban_gocom:hover{    background: rgba(187, 58, 7, 0.4);border:0.01rem solid #e63f0c;color: #fff;box-shadow: 0.01rem 0.02rem 0.21rem 0.03rem rgb(81 3 88 / 20%);}

/*  纠纷*/
.y_tsb_jf {}
.y_tsb_jf .y_common_zbox{background: #f2f2f2;padding-bottom: 0.55rem;}
.y_tsb_jf .y_tsb_jfshow{list-style: none;width: 100%;white-space: wrap;padding: 0 0.26rem;}
.y_tsb_jf .y_tsb_jfshow li{width: 2.95rem;display: inline-block;margin-right: 0.66rem;margin-bottom: 0.5rem;;vertical-align: top;}
.y_tsb_jf .y_tsb_jfshow li:nth-child(2n){margin-right: 0;}
.y_tsb_jf .y_tsb_jfshow li .y_tsb_jf_pic{width: 100%;height: 2.1rem;transition: all .1s linear;overflow: hidden;border-radius:0.08rem;}
.y_tsb_jf .y_tsb_jfshow li .y_tsb_jf_pic img{width: 100%;height: auto;}
.y_tsb_jf .y_tsb_jfshow li>p {font-size: 0.26rem;color: #666;margin-top: 0.3rem;text-align: center;}
.y_tsb_jf .y_tsb_jfshow li .y_tsb_jf_btn {transition: all .1s linear;cursor: pointer;font-size:0.24rem;color: #fff;text-align: center;background: #E63429;border-radius:0.5rem;width:2.15rem;height:0.52rem;line-height: 0.5rem;border: 0.01rem solid #E63429;margin: 0 auto;margin-top: 0.3rem;}
.y_tsb_jf .y_tsb_jfshow li .y_tsb_jf_btn:hover{background:#fff;border:0.01rem solid #E63429;color: #E63429;}
.y_tsb_jf .y_tsb_jfshow li:hover .y_tsb_jf_pic{transform: scale(1.05);box-shadow: 0.01rem 0.02rem 0.12rem 0.01rem rgb(81 3 88 / 12%);}

/* 投诉流程 */
.y_tsb_lc {background: #f8f8f8;padding-bottom: 0.5rem;height: auto;}
.y_tsb_lc .y_common_zbox{position: relative;}
.y_tsb_lc .y_spe4_dot {background:url(/static/theme/image/special/tsb_dot_03.png) no-repeat;background-position: 0 0;background-size:0.29rem 2.37rem;position: absolute;right: 1rem;width: 0.29rem;height: 2.374rem;top: 3.8rem;z-index: 1;;}
.y_tsb_lc .y_common_title{}
.y_tsb_lc .y_tsb_lcshow {list-style: none;width: 100%;padding: 0 0.32rem;margin-top: 0.7rem;align-items: center;flex-wrap: wrap;position: relative;z-index: 2;}
.y_tsb_lc .y_tsb_lcshow li{margin-bottom: 2.5rem !important;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab{width: 1.03rem;height: auto;position: relative;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab .y_tsb_tabpic{cursor: pointer;width: 1.03rem;height: 1.03rem;overflow: hidden;background:url(/static/theme/image/special/lc_tab_03.png) no-repeat;background-position: 0 1.03rem;background-size: 5.15rem 2.06rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(1) .y_tsb_tabpic{background-position: 0 0;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(3) .y_tsb_tabpic{background-position: -1.03rem -1.03rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(5) .y_tsb_tabpic{background-position: -2.06rem -1.03rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(8) .y_tsb_tabpic{background-position: -3.09rem -1.03rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(6) .y_tsb_tabpic{background-position: -4.12rem -1.03rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(6) {margin-left: 0.9rem;}
.y_tsb_lc .y_tsb_lcshow li:nth-child(n+6){margin-bottom: 0 !important;} 


.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab>p{font-size: 0.24rem;color: #666;text-align: center;margin-top: 0.2rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab .y_tsb_tabpic_jt{bottom: -1.9rem;width: 6.78rem;;padding: 0.15rem 0.25rem;position: absolute; background-color: #fff;border: 0.02rem solid #E63429;border-radius: 0.08rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab .y_tsb_tabpic_jt .y_tsb_tabpic_jt1{position: absolute;width: 0;height: 0;display: block;top: -0.18rem;left: 0.3rem;border-bottom: solid 0.18rem #E63429;border-left: solid 0.18rem transparent;border-right: solid 0.18rem transparent;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab .y_tsb_tabpic_jt .y_tsb_tabpic_jt1 i{   position: absolute;width: 0;height: 0; display: block;top:0.03rem;left: -0.18rem;border-bottom: solid 0.18rem #fff;border-left: solid 0.18rem transparent;border-right: solid 0.18rem transparent;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab .y_tsb_tabpic_jt h4{font-size: 0.24rem;color: #323232;text-align: left;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab .y_tsb_tabpic_jt p{font-size: 0.18rem;color: #323232;line-height: 0.3rem;position: relative;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(1) .y_tsb_tabpic_jt p {width: 4.8rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab .y_tsb_tabpic_jt a {position: absolute;cursor: pointer;width: 1.17rem;height: 0.4rem;border-radius:0.05rem;background: #E63429;line-height: 0.38rem;border:0.01rem solid #E63429;text-align: center;font-size:0.24rem ;color: #fff;right: -1.5rem;top:-0.07rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lcline{background:url(/static/theme/image/special/lc_dot_03.png) no-repeat;background-size: 0.95rem 0.22rem;;width:0.95rem;height: 0.76rem;background-position: 0 0;margin: 0 0.35rem;}
.y_tsb_lc .y_tsb_lcshow .y_spebg3{background:url(/static/theme/image/special/lc_dot_02.png) no-repeat;background-size: 0.95rem 0.22rem;;width:0.95rem;height: 0.76rem;background-position: 0 0;margin: 0 0.35rem;}


.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab .y_tsb_tabpic_jt{display: none;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(1) .y_tsb_tabpic_jt{display: block;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(1) .y_tsb_tabpic_jt1{left: 0.2rem;}

.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(3) .y_tsb_tabpic_jt{left: -2.56rem; bottom: -1.7rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(3) .y_tsb_tabpic_jt1{left: 3rem;}

.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(5) .y_tsb_tabpic_jt{left: -5.32rem; bottom: -1.7rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(5) .y_tsb_tabpic_jt1{left: 5.68rem;}

.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(6) .y_tsb_tabpic_jt{bottom:2.2rem;left: -0.84rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(6) .y_tsb_tabpic_jt1{left: 1.12rem;top: 0.96rem;transform: rotate(180deg);}

.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(8) .y_tsb_tabpic_jt{left: -3.56rem;bottom:2.2rem;}
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(8) .y_tsb_tabpic_jt1{left: 3.9rem;top: 0.96rem;transform: rotate(180deg);}

.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(1):hover .y_tsb_tabpic{background-position: -0rem -0rem; }
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(3):hover .y_tsb_tabpic{background-position: -1.03rem 0; }
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(5):hover .y_tsb_tabpic{background-position: -2.06rem 0; }
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(8):hover .y_tsb_tabpic{background-position: -3.09rem 0; }
.y_tsb_lc .y_tsb_lcshow .y_tsb_lctab:nth-child(6):hover .y_tsb_tabpic{background-position: -4.12rem 0; }


/* 顾问服务 */
.y_tsb_fw {background: #fff;height:7.4rem;padding-bottom: 0.36rem;}
.y_tsb_fw .y_common_zbox{overflow: hidden;height: 8rem;}
.y_tsb_fw .y_tsb_swiper{width: 100%;}
.y_tsb_fw .y_tsb_fwshow{list-style: none;white-space: nowrap;}
.y_tsb_fw .y_tsb_fwshow li{vertical-align: top;display: inline-block;position: relative;width: 3.2rem !important;height: 4.3rem;border-radius: 0.1rem 0.1rem 0 0 ;background: #f1f4f9;margin-right: 0.2rem;transition: all .1s linear;}
.y_tsb_fw .y_tsb_fwshow li:nth-last-child(1){margin-right: 0;}
.y_tsb_fw .y_tsb_fwshow li:hover{transform-origin: 50% 50%;transform: scale(1.02);box-shadow: 0.1rem 0.02rem 0.08rem0 rgb(0 0 0 / 20%);}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_pic{width: 100%;height: 100%;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_pic img{width: 100%;height: auto;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info {position: absolute;top: 2.3rem;right: 0;left: 0;;margin: 0 auto;width:2.98rem;height: 2.78rem;border-radius: 0.05rem;background: #fff;box-shadow: 0rem 0.1rem 0.15rem 0rem rgb(0 0 0 / 4%);padding-top: 0.2rem;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info .y_tsb_fwshow_info_name{font-size:0.36rem;color: #000;text-align: center;font-weight: bold;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info .y_tsb_fwshow_info_txt{font-size: 0.2rem;color: #999999;text-align: center;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info .y_tsb_fwshow_info_m{font-size:0.2rem;color: #262626;text-align: center;margin-top: 0.28rem;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info_btn{margin-top:0.3rem;width: 100%;text-align: center;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info_btn>div{width: 1.1rem;height:0.4rem;font-size: 0.24rem;line-height:0.36rem;text-align: center;display: inline-block;border-radius: 0.03rem;cursor: pointer;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info_btn>div:nth-child(1){border: 0.02rem solid #ff5c5f;color: #ff5c5f;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info_btn>div:nth-child(1):hover{background: #e63429;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info_btn>div:nth-child(2){border: 0.02rem solid #ff5634;color: #fff;background: #ff5634;}
.y_tsb_fw .y_tsb_fwshow li .y_tsb_fwshow_info_btn>div:nth-child(2):hover{background-color: #e63429;border: 0.01rem solid #e63429;}
.y_tsb_fw .y_tsb_fwshow li:nth-child(2) .y_tsb_fwshow_pic{position: relative;overflow: hidden;    border-radius:0.1rem 0.1rem 0 0;}
.y_tsb_fw .y_tsb_fwshow li:nth-child(2) .y_tsb_fwshow_pic img{transform: scale(1.12);position: absolute;top: 0.23rem;}

/* 最新投诉 */
.y_tsb_newts {padding-bottom: 0.4rem;background: #fff;}
.y_tsb_newts .y_common_zbox{}
.y_tsb_newts .y_common_title{}
.y_tsb_newts .y_tsb_newts_show{list-style: none;width: 100%;margin-top: 0.5rem;}
.y_tsb_newts .y_tsb_newts_show li{width: 100%;border: 0.01rem solid #e6e4e4;padding-bottom:0.3rem;margin-bottom: 0.2rem;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_ts{display: flex;  display: -webkit-flex;display: -ms-flexbox;justify-content: space-between;height: 0.42rem;background: #f8f8f8;width: 100%;padding: 0 0.36rem;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_ts_l{}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_ts_l span{font-size:0.18rem;color: #999999;margin-right: 0.35rem;line-height: 0.42rem;} 
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_ts_r{height: 100%;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_ts_r span{display: inline-block;width: 0.18rem;height: 0.18rem;border-radius: 50%;overflow: hidden;background: #E63429;vertical-align: middle;margin-right:0.05rem;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_ts_r span img{display: block;margin: 0 auto;width:0.18rem ;height: 0.18rem;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_ts_r p{font-size:0.18rem;color: #323232;line-height: 0.42rem;display: inline-block;vertical-align: middle;font-weight: 500;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_info{width: 100%;background: #fff;padding: 0 0.36rem;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_info h4{padding:0 0.12rem;height: 0.56rem;line-height: 0.56rem;font-size:0.2rem;color: #323232;font-weight: 500;text-align: left;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_info p{font-size: 0.18rem; line-height:0.3rem;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_info .y_tsb_new_info_ts{padding: 0.14rem;border: 0.01rem solid #d1c99a;background: #fefce5;color:#d1c99a ;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_info .y_tsb_new_info_jj{padding: 0.14rem;border:0.01rem solid #E63429;background: #e9eefd;color:#E63429 ;}
.y_tsb_newts .y_tsb_newts_show .y_tsb_new_info {}


/* 申请投诉 */
.y_compl_ts {display: none;position: fixed;width: 100%;height: 100%;top: 0;background: rgba(0,0,0,0.5);min-width: 7.5rem; z-index:1000;}
.y_compl_ts .y_compl_ts_box{width:6.45rem;height:fit-content;background: #fff;left: 0;right: 0;top: 0;bottom: 0;margin: auto;position: absolute;padding: 0.1rem 0.15rem 0.2rem 0.15rem ;}
.y_compl_ts .y_compl_ts_title{    height: 0.54rem;border-bottom: 0.01rem dashed #e7edff;position: relative;}
.y_compl_ts .y_compl_ts_title>p{    text-align: left;line-height: 0.54rem;font-size: 0.28rem;color: #323232;}
.y_compl_ts .y_compl_ts_title>p span{    text-align: center;line-height: 0.54rem;font-size: 0.28rem;color: #666;max-width: 2.3rem;overflow: hidden;white-space: nowrap;text-overflow: ellipsis;vertical-align: bottom;display: inline-block;}

.y_compl_ts .y_compl_ts_title .y_compl_ts_close{ position: absolute;font-size: 0.28rem;color: #333; top: 0rem; right:0.08rem;cursor: pointer;font-weight: bold;    display: inline-block;width: 0.54rem;height: 0.54rem;line-height: 0.54rem;text-align: center;}
.y_compl_ts .y_y_compl_ts_cont{width: 100%;padding: 0 0.25rem;}
.y_compl_ts .y_compl_ts_in_box{width: 100%;}
.y_compl_ts .y_compl_ts_in_box>div{display: inline-block;margin-right: 0.3rem;}
.y_compl_ts .y_compl_ts_in_box>div:nth-child(2){margin-right: 0;}

.y_compl_ts .y_compl_ts_in{margin-top:0.2rem;}
.y_compl_ts .y_compl_ts_in2{width: 100%;}
.y_compl_ts .y_compl_ts_in p{font-size: 0.22rem;color: #323232;margin-bottom:0.05rem;}
.y_compl_ts .y_compl_ts_in input{font-size: 0.18rem;color: #323232;width: 2.66rem;height: 0.45rem;outline: none;border-radius: 0.05rem;border: 0.01rem solid #bbb;text-indent: 0.08rem;}
.y_compl_ts .y_compl_ts_in input::placeholder{font-size: 0.18rem;color: #a8a8a8;}
.y_compl_ts .y_compl_ts_in2 textarea{resize: none;font-size: 0.18rem;color: #323232;width: 2.66rem;height: 1.06rem;outline: none;border-radius: 0.05rem;border: 0.01rem solid #bbb;width: 100%;padding: 0.08rem;overflow-y: auto;}
.y_compl_ts .y_compl_ts_in_yzm {position: relative;}
.y_compl_ts .y_compl_ts_in_yzm #jx_getyzm9{position: absolute;background:none;border: none;font-size: 0.18rem;color: #E63429;right: 0.2rem;top: 0.48rem;width: fit-content;cursor: pointer;}

.y_compl_ts .y_y_compl_ts_cont input::placeholder{color: #999;}
.y_compl_ts .y_y_compl_ts_cont .y_compl_ts_subm_btn{width: 2.66rem;height: 0.48rem;background-color: #E63429;line-height: 0.48rem;text-align: center;font-size: 0.28rem;color: #fff;margin: 0.02rem auto 0;cursor: pointer;border-radius: 0.04rem;transition: all 0.1s linear;margin-top:0.4rem;}
.y_compl_ts .y_y_compl_ts_cont .y_compl_ts_subm_btn:hover{ opacity: 0.8;}
.y_compl_ts .y_y_compl_ts_cont>p{font-size: 0.18rem; color: #666;margin: 0 auto;margin-top:0.1rem;width: 100%;text-align: center;}
.y_compl_ts .y_y_compl_ts_cont>p a{color: #E63429;font-size: 0.18rem; cursor: pointer;}